AIOps Engineer

10/26/2026

Address:

4100 Gordon Baker Road

Technology

Position Summary

We are seeking a highly motivated and technically strong AIOps Engineer to replace an existing leadership position within the DCOE Reliability Engineering organization. This role is critical to advancing platform reliability, operational resilience, automation, and AI-driven operations across a portfolio of enterprise platforms.

The successful candidate will provide technical leadership and strategic direction for reliability engineering practices, helping drive BMO's Ambition 2030 objectives through modernization, automation, observability, risk reduction, and operational excellence. The role requires deep expertise in SRE principles, cloud and infrastructure operations, AIOps, automation engineering, service resilience, and continuous improvement.

Key Responsibilities

Reliability Engineering & Operational Excellence

• Lead and evolve SRE practices across critical production platforms.
• Establish and monitor platform reliability objectives, including availability, resiliency, performance, and recovery metrics.
• Drive improvements in incident management, problem management, capacity planning, and operational readiness.
• Develop proactive reliability strategies that reduce operational risk and improve customer experience.

Automation & AIOps

• Lead automation initiatives that reduce manual effort, eliminate operational toil, and improve service reliability.
• Design and implement automated remediation, self-healing capabilities, and operational workflows.
• Leverage AI-driven operational capabilities to improve event correlation, anomaly detection, predictive analytics, and intelligent incident response.
• Champion Infrastructure as Code (IaC), Configuration as Code (CaC), CI/CD integration, and automated governance controls.
• Develop and enhance enterprise observability solutions utilizing monitoring, logging, tracing, and analytics platforms.

• Implement standardized monitoring frameworks and reliability dashboards.
• Drive improvements in operational insights, telemetry, and performance engineering.

Modernization & Transformation

• Support cloud modernization, platform simplification, and technology transformation initiatives.
• Collaborate with engineering, architecture, security, and operations teams to embed reliability requirements throughout the software delivery lifecycle.
• Lead adoption of engineering best practices aligned with enterprise standards.

Leadership & Talent Development

• Provide technical leadership, coaching, and mentorship to engineers and technical leads.
• Promote a culture of accountability, innovation, continuous learning, and collaboration.
• Build organizational capability in automation, AI, cloud operations, and reliability engineering.

Ambition 2030 Alignment

• Drive initiatives that support BMO's strategic priorities, including:
  • AI adoption and innovation.
  • Operational excellence and efficiency.
  • Enterprise risk management.
  • High-performance culture and accountability.
  • Customer-centric service reliability.
  • Simplification and modernization of technology operations.

Required Qualifications

Education

• University degree in Computer Science, Engineering, Information Technology, or related discipline.
• Relevant industry certifications are considered an asset.

Experience

• 8+ years of progressive experience in Site Reliability Engineering, Production Engineering, Infrastructure Engineering, Cloud Operations, or DevOps.
• 3+ years of leadership experience managing technical teams and enterprise-scale platforms.
• Proven experience leading critical production support environments.

Technical Skills

• Strong understanding of SRE principles, service-level objectives (SLOs), SLIs, error budgets, and reliability frameworks.
• Hands-on experience with enterprise monitoring and observability platforms (Dynatrace, Splunk, Grafana, AppDynamics, etc.).
• Experience implementing automation solutions using scripting and programming languages such as Python, PowerShell, Java, or Go.
• Strong knowledge of CI/CD pipelines, GitHub, Infrastructure as Code, and cloud-native technologies.
• Experience with AIOps tools, event management platforms, and intelligent automation solutions.
• Knowledge of cloud platforms such as AWS, Azure, or GCP.
• Experience integrating operational platforms, ITSM processes, and automated remediation capabilities.

Success Measures

The successful candidate will:

• Improve platform reliability and operational resilience.
• Increase automation adoption and reduce manual operational effort.
• Enhance incident prevention and reduction through AIOps capabilities.
• Accelerate modernization and cloud transformation initiatives.
• Strengthen engineering productivity and operational efficiency.
• Drive measurable contributions toward BMO's Ambition 2030 objectives through innovation, accountability, automation, and engineering excellence.

$70,000.00 - $150,000.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.