AVP - Loan Operationsnew

Your Role:

• Manage and support rollout of global Bank Loan procedures.
• Plan, schedule and manage the daily Bank Loan workflows of all client relationships.
• Charge of relationship management of Citco Loans Clients.
• Support month-end close processes and review accuracy of month end packages/binders.
• Oversee loan-related vendor relationships.
• Liaise with clients regarding SLAs and deadlines, ensuring delivery in an accurate and timely manner.
• Actively work with multiple departments across the firm to drive results and deliverables.
• Act as an escalation contact for clients.
• Develop, adhere and maintain targets concerning staffing: production and productivity.
• Ensure all staff are appropriately trained and conduct interviews and performance evaluations.
• Liaise and coordinate with Integration Team on onboarding of new loan clients.
• Escalate potential operational risks.
• Participate in and lead projects that may be defined from time to time in connection with the continuing expansion and evolution of the business.
• Participate in managerial functions.
• Any other functions required as part of the business of the Company.

About You:

• 4+ Years in Financial Services with a primary focus on Bank Loans.
• Product knowledge: Primary and Secondary Syndicated Bank Loans (Par and Distressed) as well as Total Return Swaps and Financing Facilities.
• Strong analytical, attention to detail, and problem solving skills.
• Significant management and leadership experience.
• Strong Client Relationship skills.
• Ability to learn new platforms and source information from numerous systems.
• Ability to organize and prioritize tasks, and to work in a deadline-focused organization.
• Proven interest in the financial markets and hedge fund industry.

Core Skills and Behaviors You’ll Bring:

Building Future Readiness – Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.

Delivering Client Excellence – Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.

Problem Solving & Decision Making – Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes.

Building Relationships – Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships.

Emotional Intelligence – Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives.

Managing Risk – Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture.

AI & Digital Literacy – Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work

Leadership Skills and Behaviors You’ll Bring:

Strategic Thinking – Develops forward-looking strategies for growth by identifying market trends and transformation opportunities. Drives innovation by challenging conventions, fostering creativity, and translating insights into impactful strategies that position Citco for sustainable success.

Distributing Leadership – Lets go of control and decision-making power to create space and opportunity for others to take on responsibility. Selects the right people and creates a supportive environment for leadership growth. Creates a culture where influence is valued over authority, with a strong emphasis on diverse experience.

People Experience – Shapes exceptional people experiences through empathetic leadership, creating a culture where people feel valued by building a people first, high performing culture through coaching, care and development – enabling individual success and driving business growth.

Learn more about Citco's expected skills, behaviors, and the hiring process at Careers FAQ

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.