Branch Team Leadernew

Job Description

To ensure the effective functioning of a Point/s of Representation (POR/s) including operational aspects (e.g., security, cash, etc.) and sales and service matters in line with client experience and laid down requirements. (Applicable where UB I, Cash Consultant I and CLO are present).

Qualifications

Minimum Qualifications:

• Type of Qualification: First Degree
• Field of Study: Business Commerce
• Licenses & Certifications: FAIS Representative

Experience Required:

• Personal and Private Banking Exposure
• 5-7 years Relevant FAIS qualification and experience.
• Front line experience in serving customers in order to meet sales and service objectives. Knowledge of other departments and their functions within a branch.

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Application & Submission Verification (Consumer Banking)
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)