Business Analysis Associate II - Home Lendingnew

Embark on a rewarding and challenging career as a Business Analysis with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career. 

As a Business Analysis II - Home Lending within JPMorganChase, you'll work closely with business and IT partners to provide data, reporting and analytics to support Home Landing business operations, initiatives and business transformation projects. Your primary focus include database, reporting and analytic support, as well as documentation, quality/compliance controls, business analysis, and task and workflow analysis.

Job Responsibilities

• Coordinate with Operations, Middle Office, Finance, Technology, and Senior Management to understand and build business requirements, procedures, and processes. This will include specifications, data sources, process mapping and design,  user interfaces, compliance/quality control, documentation and maintenance
• Conduct data analysis, data collection, and synthesis to translate into actionable solutions that can optimize operation resources
• Work with business partners and IT to streamline and to automate existing data/reporting processes and business operations
• Update and improve current operations and workflows. Conduct workflow analysis, create detailed project plans, documenting business requirements, detailing issues and problems, and drafting business and technical implementation documents

 

Required qualifications, capabilities and skills

• Bachelor's degree 
• 3+ years of coding experience in SQL and equivalent
• 3+ years of working experience in Alteryx or Tableau or MS-Excel/Access
• 3-5 years business analysis experience
• Excellent analytical and logical thinking to understand and analyze business and operations
• Independent and detailed oriented
• Excellent team player, good communication and presentations skills
• Experience with AI-powered analytics or intelligent process tools. 

 

Preferred qualifications, capabilities and skills

• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

 

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans