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Client Data Specialist

JPMorgan Chase (JPMC) · Other

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Join a team where your attention to detail and sound judgment help protect clients and the firm! 

As a Client Data Specialist within our KYC quality reviewer team, you will be reviewing the records completed by the production team to ensure all client KYC records are compliant with regulatory standards. You will ensure high quality and timely completion of all client-level due diligence and assist in end-to-end operations review. This role will require you to perform research to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business. 

Job responsibilities

  • Analyze confidential client data from both public and internal sources to ensure compliance with KYC requirements
  • Understand and apply the firm's KYC requirements, including various due diligence processes such as Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence (PDD)
  • Identify discrepancies in KYC records, suggest necessary amendments, and escalate any Anti-Money Laundering (AML) red flags to the compliance team
  • Ensure that all record reviews are completed within specified deadlines and Service Level Agreements (SLAs)
  • Conduct a review of confidential client data via publicly available and internal sources
  • Maintain high standards of customer service while handling sensitive information, ensuring confidentiality for both internal and external clients
  • Demonstrate ability to comprehend the KYC risk factors and ensure they are captured and mitigated in the overall risk summary for the client.


Required qualifications, capabilities and skills 

  • Strong written and oral communication skills with experience of conflict resolution and risk mitigation
  • Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers
  • Proactive and flexible approach to personal workload and wider team targets
  • Working knowledge of KYC/Compliance/AML standards (minimum 2 years’ industry experience required)
  • Sound understanding of the Financial Industry
  • Proactive in identifying opportunities to use AI to improve quality and cycle times, in partnership with stakeholders
  • Fluency in English and Turkish.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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