Client & External Audit Manager

Location: Bristol/Edinburgh (Hybrid)

In this position, you’ll be based in the Bristol/Edinburg office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Step into a role that offers broad exposure across audit, risk, compliance, and information security within a global organisation. You'll partner with senior leaders, clients, and external auditors to drive trusted assurance outcomes while shaping strategic improvements across the business. With opportunities to influence, innovate, and grow, you'll play a key role in strengthening confidence and resilience across our enterprise.

A role you will love

This is a highly visible leadership role where you'll lead the delivery of Computershare's Client & External Audit programme across Europe and Australia. You'll manage a team spanning the UK, Europe and Australia, ensuring the successful delivery of third-party audit reports (including SOC 1, SOC 2 and ISAE 3402), client audit activities and assurance responses that help maintain trust with our clients and regulators.

Acting as the face of Client & External Audit across the region, you'll build strong relationships with clients, business leaders and external auditors, providing clear and confident communication on assurance, controls and risk matters. This role combines people leadership, client engagement and operational oversight, offering the opportunity to make a direct impact on client confidence, service delivery and business growth.

Some of your key responsibilities will include:

• Lead and develop a geographically dispersed team across the UK, Europe and Australia, creating a high-performing and collaborative environment focused on exceptional client service and delivery excellence.
• Oversee the planning, coordination and successful delivery of the Client & External Audit programme, including SOC 1, SOC 2, ISAE 3402 and other third-party audit engagements.
• Act as the primary regional point of contact for client audit and assurance activities, building trusted relationships with clients, external auditors and senior business stakeholders.
• Manage client due diligence requests, questionnaires, RFIs, RFPs and control-related enquiries, ensuring responses are accurate, consistent and delivered within agreed timeframes.
• Ensure client audits and site visits are professionally coordinated and executed, helping the business navigate audit requirements while minimising operational disruption.
• Drive the continuous improvement of assurance processes, reporting and service delivery, identifying opportunities to increase efficiency and enhance the client experience.
• Support the development and execution of the Third-Party Assurance strategy, ensuring alignment with industry standards and client expectations.
• Collaborate with business leaders, control owners and subject matter experts to resolve issues, manage competing priorities and remove barriers to delivery.
• Provide regular reporting and insight on programme performance, delivery risks and client trends to senior management.

What you will bring to this role

• Strong people leadership experience, including managing and developing teams across multiple locations and time zones.
• Exceptional communication and stakeholder management skills, with the confidence to engage with clients, senior executives and external auditors.
• Excellent organisational and programme management capabilities, with the ability to coordinate multiple audits, requests and competing priorities simultaneously.
• Experience managing client-facing assurance, audit, compliance or risk-related activities within a regulated or complex business environment.
• A customer-focused mindset with a proven ability to build trusted relationships and deliver excellent service outcomes.
• Strong problem-solving skills, with the ability to navigate ambiguity and drive issues through to resolution.

Other key requirements 

• Previous experience of partnering with business stakeholders, with the ability to work at a senior level in the organisation 

• Understanding of how the functions of the enterprise work together 

• Understanding of the external competitor landscape

• Understanding of the regulatory landscape

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub