Client Onboarding Executivenew

Job Description

Are you looking to build your career in investment management while working at the heart of client delivery? We're looking for a Client Onboarding Executive to join our Client Service Operations team, supporting the successful onboarding of new segregated mandates and the implementation of changes to existing client arrangements.

This is an exciting opportunity to work across a wide range of investment products, asset classes and strategies, collaborating with stakeholders across the business to deliver a high-quality onboarding experience. You'll develop strong project management expertise, deepen your investment knowledge and play a key role in ensuring client objectives are delivered efficiently, effectively and in a well-controlled environment.

What you’ll be doing:

• Managing the end-to-end onboarding of new segregated client mandates and change events across investment vehicles
• Coordinating legal, operational and business activities to support successful implementation and delivery
• Leading onboarding projects from initial proposal through to full implementation and client readiness
• Building strong relationships with internal and external stakeholders to drive progress and resolve issues
• Facilitating working group meetings and providing regular updates on onboarding milestones and deliverables
• Supporting Client Onboarding Managers with both day-to-day activities and strategic initiatives
• Applying and enhancing governance processes, controls and procedures to maintain a compliant and risk-aware environment
• Contributing to continuous improvement initiatives and wider projects to optimise onboarding processes and stakeholder engagement

Who we’re looking for:

• Degree qualified or holding an equivalent qualification
• Strong organisational skills with the ability to manage multiple priorities effectively
• Excellent interpersonal and communication skills, with confidence engaging stakeholders at all levels
• A proactive approach and the ability to work independently using your own initiative
• High attention to detail and a commitment to delivering quality outcomes
• A client-focused mindset with strong relationship-building skills
• Good understanding of investments and an interest in financial markets, economic developments and industry regulation
• Experience within investment management, client onboarding, project management or a related financial services environment would be advantageous

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are many discounts we offer – both for our own products and at a range of high street stores and online
• We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.