Collections Call Center Representative
Global Lending Services · Fintech & Payments
- All Call Center Representative jobs
- Fintech & Payments
- Greenville, South Carolina
- Full-Time
Quick Facts
Compensation: $17.25/hr plus monthly performance bonuses
Onsite: Greenville, SC
Schedule: Fixed 40 hours/week - Regular, predictable attendance required
- No Sundays
- One night shift per week (12:00PM - 8:00PM)
- Every 4th rotating Friday (9:00AM - 7:00PM)
- Every 4th rotating Saturday (8:00AM -12:00PM)
- During Saturday rotation weeks, one scheduled weekday off with extended shifts (8:00AM - 6:00PM and 10:00AM - 8:00PM)
Who We're Looking For
We're looking for candidates who are confident communicators, enjoy problem-solving, and can balance empathy with accountability. The ideal candidate is comfortable having difficult conversations, negotiating solutions, and working toward performance goals in a fast-paced environment. You may be a great fit if you:
- Have collections, auto finance, banking, lending, call center, or customer service experience
- Are comfortable discussing payment obligations and negotiating resolutions
- Can remain professional when handling challenging customer conversations
- Ask thoughtful questions and actively listen to understand customer situation
- Are organized, detail-oriented, and able to manage multiple priorities
- Are motivated by goals, performance metrics, and bonus opportunities
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