Director, Compliance Regulatory, Policy, Training & Client Integrations

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Director, Compliance provides enterprise leadership for regulatory compliance, policy governance, education and training, monitoring, investigations, and client integration support within a complex healthcare services environment. This leader translates federal, state, client, and contractual requirements into clear controls, practical guidance, scalable training, and measurable oversight. The role partners across Legal, Privacy, Information Security, Human Resources, Operations, Revenue Cycle, and client-facing teams to identify risk early and sustain a culture of accountability.

The organization requires a compliance leader who can connect regulatory expectations to day-to-day operations without slowing the business. This role will strengthen policy and training governance, improve risk visibility, support consistent client integration, and position leaders and associates to make compliant decisions in a changing healthcare regulatory environment.

• Establish an integrated compliance roadmap covering policy, training, monitoring, issue management, and client integration priorities.

• Improve consistency and timeliness of policy review, regulatory change implementation, and required education.

• Create clear compliance reporting that enables leaders to understand risk, remediation status, and decisions required.

• Strengthen audit readiness and cross-functional ownership of corrective actions.

The role owns the following ongoing accountabilities and is expected to translate strategy into disciplined, measurable execution.

• Set priorities for assigned compliance programs based on regulatory change, enterprise risk, client obligations, and business strategy.

• Advise executives and operational leaders on compliance implications, practical controls, and risk-based decisions.

• Promote a partnership-oriented compliance model that supports ethical, sustainable business performance.

• Lead policy development, review, approval, communication, and maintenance processes.

• Oversee assigned audits, monitoring activities, risk assessments, investigations, training, and corrective action plans.

• Translate complex requirements into clear operating guidance, tools, education, and evidence of compliance.

• Lead and develop compliance professionals through clear objectives, coaching, performance management, and succession planning.

• Build subject-matter depth and consistent work standards across policy, training, monitoring, and client integration activities.

• Foster psychological safety for raising concerns while maintaining disciplined accountability and confidentiality.

• Partner with Legal, Privacy, Security, HR, Operations, Revenue Cycle, and client teams on shared risks and controls.

• Prepare executive and committee reporting on risk themes, findings, remediation, and program effectiveness.

• Support client implementations and integrations by identifying applicable obligations and aligning compliance requirements to operating processes.

• Deep knowledge of healthcare compliance program principles, regulatory interpretation, auditing, monitoring, and corrective action.

• Working knowledge of HIPAA, CMS and OIG expectations, fraud, waste and abuse requirements, privacy, and healthcare billing or revenue cycle risk.

• Ability to develop policy and training programs that are clear, scalable, and operationally usable.

• Strong investigation, root-cause analysis, documentation, and issue-remediation skills.

• Executive presence and the ability to communicate risk, tradeoffs, and recommendations with clarity.

• High integrity, sound judgment, discretion, and comfort operating in sensitive or ambiguous situations.

• Bachelor’s degree in healthcare administration, business, law, compliance, health information management, or a related field, or equivalent education and experience.

• Seven or more years of progressive healthcare compliance, privacy, audit, risk, legal, or regulatory experience.

• Three or more years of leadership experience, including responsibility for complex programs or teams.

• Experience designing or operating compliance controls, policies, training, monitoring, investigations, or corrective action programs.

• Experience partnering with senior leaders and cross-functional teams in a regulated environment.

• Certification in Healthcare Compliance (CHC), Certified Compliance and Ethics Professional (CCEP), RHIA, CHPS, or comparable credential is preferred; required status should be confirmed before posting.

• Experience in healthcare revenue cycle, provider, payer, or outsourced healthcare services.

• Experience supporting client integrations, regulatory examinations, or enterprise compliance committees.

• Advanced degree in law, healthcare administration, business, or a related discipline.

• Experience with governance, risk, and compliance platforms and data-driven compliance reporting.

• Enterprise thinking and disciplined prioritization

• Sound judgment, accountability, and ethical leadership

• Change leadership and comfort navigating ambiguity

• Talent stewardship and capability building

• Executive communication and cross-functional influence

• Customer, client, patient, and associate-centered decision-making

• Timely completion of policy reviews, training, monitoring, and corrective action commitments.

• Reduction in repeat findings and overdue compliance remediation.

• Improved audit readiness and quality of evidence supporting compliance obligations.

• Clear, actionable executive reporting and improved stakeholder ownership of compliance risk.

Travel may be required for client, corporate, audit, integration, or training activities, generally up to 20%.

Performs other duties and special projects as assigned. Responsibilities may evolve based on business needs, organizational priorities, and applicable legal or regulatory requirements. This position pays between: $122,900.00- $184,350.00

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered.  Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble