Director of Software Engineering - Data Center Networks , Core WAN & DDInew

• Applies technical expertise to multiple large scope strategic projects with enterprise-wide impact to influence, manage and implement strategic technology platforms and advises on and leads the development and strategy of multiple projects
• Leads reuse-first adoption of enterprise-authorized AI capabilities within the work environment to accelerate infrastructure architecture analysis and strategic option evaluation across enterprise-impact initiatives, with human-in-the-loop validation and appropriate handling of sensitive data.
• Collaborates to drive positive, lasting organizational, operational and technological change and partners across other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
• Drives thought leadership throughout the organization
• Considers financial implication of staffing, budget, and relevant profit and loss
• Establishes portfolio-level guardrails for AI-assisted workflows used in infrastructure engineering delivery and automation routines, ensuring traceability/auditability and alignment to resiliency, security, and risk expectations.

• Formal training or certification on infrastructure engineering concepts and 10+ years applied experience 
• Extensive knowledge and experience in two or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment across infrastructure engineering workflows, including validation practices and awareness of data sensitivity.
• Ability to define review and approval and escalation expectations for AI-assisted recommendations aligned to resiliency, security, and auditability outcomes.
• Extensive knowledge of multiple infrastructure technologies and programming languages, including extensive automation experience
• Proven ability to conceptualize, launch, and deliver multiple IT projects on time and within budget  ; Experience managing and developing budgets
• Adept at partnering closely with, and acting as a trusted advisor to, stakeholders across the firm ; Experience building and maintaining a robust risk and controls environment, including governance, compliance execution, exception management, and high-risk change review practices.
• Demonstrated experience owning and operating enterprise-grade WAN/connectivity platforms, including routing, resiliency, capacity management, and secure connectivity services. 
• Ability to set technical direction, make high-impact design decisions, and lead end-to-end delivery across architecture, engineering, certification, and production rollout.
• Proven track record driving platform modernization initiatives (e.g., backbone evolution, performance upgrades, and cloud/hybrid connectivity expansion) with a focus on scalability and long-term sustainability.

• Strong background improving stability through disciplined incident problem management, repeat-issue remediation, runbook/standard operating procedure maturity, and measurable reliability improvements.

   

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.