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Experience Design Senior Associate

JPMorgan Chase (JPMC) · Other

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Product Designer – Private Bank Digital, Advisor Experience, Senior Associate 

Description

Are you ready to shape the future of private banking for advisors at the world’s premier global financial institution? We’re seeking a talented Product Designer (Senior Associate) to drive the evolution of advisor-facing digital experiences within the Private Bank, with a core focus on alternative investment products.

As a hands-on designer, you'll simplify complex investment workflows into seamless, intuitive experiences that empower advisors to evaluate, recommend, and execute with confidence. You'll partner with product managers, engineers, content strategists, and fellow designers to deliver end-to-end UX/UI solutions that balance regulatory rigor with design clarity, creating measurable impact on advisor efficiency, compliance accuracy, and client outcomes.

If you’re passionate about turning complexity into clarity and ready to make a meaningful impact on how advisors navigate sophisticated investment products, we invite you to join our global design team.

Job Responsibilities

  • Execute UX/UI design for advisor-facing investment experiences, translating complex investment concepts and workflows into intuitive, compliant, user-centered solutions 
  • Deliver high-quality design assets, interactive prototypes, and UI specifications that accelerate build and ensure design consistency, accuracy, and accessibility across advisor desktop and tablet contexts 
  • Design within established design systems and know when to recommend a new pattern or component if needed 
  • Collaborate with multiple product managers, engineering and cross-functional partners to implement design solutions that align with business goals and deliver cohesive, high-impact experiences
  • Present and clearly articulate design decisions and tradeoffs to stakeholders, using data and research to advocate for advisor and client needs while meeting operational and compliance requirements 
  • Advocate for user-centered design, accessibility, and inclusive practices, ensuring every product delivers exceptional value
  • Apply the latest AI, emerging technologies to accelerate prototyping to keep our experiences at the cutting edge of digital finance

 

Required Qualifications, Capabilities, and Skills

  • Portfolio link required in resume (please include passwords if protected)
  • Bachelor’s degree in design or equivalent practical experience
  • 4+ years of experience in product or experience design, with a proven track record of executing and delivering user-friendly solutions and scaling digital products
  • Experience designing in regulated, data-rich environments; ability to translate complexity into clarity without sacrificing rigor
  • Experience designing secure, authenticated digital products, ideally investment products or advisor investing workflows in private banking, asset management, brokerage, or an investing platform 
  • Strong collaboration and communication skills, including experience working with global teams across time zones
  • Demonstrated effectiveness in stakeholder management and cross-functional collaboration, with experience partnering with product managers and teams
  • Proficiency in Figma and hands-on usability testing
  • Ability to leverage AI-enabled tools to enhance design craft, accelerate rapid prototyping and partner effectively with product and technology teams
  • Willingness to work in the office 5 days per week
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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