Fleet Manager IInew

Exempt/Non Exempt:

Location Details: This is an in-office, full-time position located at 2177 Flintstone Drive Suite N-P Tucker, GA 30084. *Please note this position is not hybrid and will report to a fleet location every day. *   

Position Schedule / Shift:  7-day, multiple shift operation which may require “on call” duty at times.   

Position Summary: 

Our Fleet Managers oversee towing operations on a twenty-four (24) basis to ensure prompt, efficient and courteous towing, recovery and emergency roadside service to all customers, clients, AAA and affiliated Club members. As a Fleet Manager, you will also lead a team of Fleet Supervisors, Dispatchers and Drivers to ensure timely completion of daily tasks.   

Key Responsibilities: 

• Increase revenue by servicing existing clients and expand base of commercial towing accounts.  

• Analyze and resolve member complaints concerning driver performance.  

• Investigate and mediate damage claims.  

• Monitor equipment repair or replacement, including the ordering of supplies and verifying payment for all supplies.    

• Monitor incentive bonus programs, including compiling data and preparing reports on program performance.  

• Update maintenance files, as regulations and rules change, to ensure compliance with Local, State & Federal requirements.  

• Interview and hire new employees to join the Fleet team for assigned locations.  

Qualifications: 

Required 

• High school diploma or equivalent (GED) required. 

• Valid state driver's license with an acceptable driving record and the ability to drive day or night for extended periods. 

• Ability to successfully obtain and maintain DOT certification. 

• Automotive industry and/or emergency roadside service experience preferred. 

• Knowledge of towing procedures, vehicle operations, and equipment maintenance. 

• Supervisory skills including scheduling, staffing, budgeting, decision-making, problem-solving, and performance management. 

• Ability to interpret contracts and bid documents, with contract negotiation experience. 

 Preferred 

• College level coursework in Business Administration or a related field.  

• Prior Management experience.  

• Experience with operating towing equipment. 

• Must be 21+ years of age or older.  

Work Environment:  

Works in a temperature controlled office environment with exposure to slightly dirty conditions.  Occasional (up to 30% of work time) exposure to temperature extremes.  

 Must be able to stand/walk, climb/stoop/kneel and lift/push/pull; in order to inspect vehicles and equipment  

Compensation & Benefits Overview: 

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). 

Compensation 

Annual salary between $74,860 - $89,000. Pay rate will be determined based on experience and may exceed starting rate.

Benefits 

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. 

Health & Wellness 

• Medical plans with multiple coverage options, including HSA eligibility. 

• Prescription drug coverage. 

• Dental and vision benefits. 

• Employee Assistance Program (confidential support services). 
   

Financial Protection & Insurance 

• Company-paid basic life insurance. 

• Optional supplemental life insurance and dependent coverage. 

• Short-term and long-term disability coverage. 

• Critical illness, accident, and pet insurance options. 
   

Retirement & Savings 

• 401(k) plan to support long-term financial goals. 

• 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. 

• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. 

• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. 

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options. 

Time Off & Leave 

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. 

• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.  

• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month. 

• Paid Holidays:  

• Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. 

• Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules. 

• Paid leave programs, including parental, bereavement, jury duty, and military leave. 

Career Growth & Education 

• Tuition assistance (up to $5,250 annually; 80% covered by ACG). 

• Professional certification support with 100% reimbursement for eligible programs. 

• Opportunities for career development and advancement. 

Additional Perks 

• Complimentary AAA membership with roadside assistance and travel discounts. 

• Adoption assistance program. 

Job Posting Period: This position is expected to remain posted through 8/19/26; however, it may close at any time once a qualified candidate pool is identified.