Head of Business Risk & Controlnew

The Head of Business Risk & Control leads MBSCL’s consolidated first-line risk and control function: the business-side ownership of advice controls, operational controls, and the oversight of DML-delivered services and third-party vendors. Two Managers report in (Advice Risk & Control and Operations Risk & Control) and the role is the senior first-line counterpart to the Senior Compliance Manager - Advice, whose independent second-line function tests and challenges everything this role produces.

The role reports to the Managing Director for how well the service is running - operational performance, customer outcomes, control effectiveness - and to the Executive Director for the arrangements themselves - the Intra Company Agreement (ICA), third-party contracts, resilience and the open SYSC 8 items. Where an issue is about how the service is performing, it escalates to the MD; where it is about the arrangement itself, it escalates to the Executive Director. Where an issue implicates advice suitability, the Director of Advice retains suitability accountability and consumes your MI and findings on that dimension.