Job Description

Purpose of the role

Lead a portfolio of Manufacturing, Transport & Logistics clients, translating sector trends, operational challenges and investment priorities into banking strategies that support resilience, productivity, transition and growth. Deliver sustainable revenue, profitability, client advocacy and market share through trusted relationships, deep industry expertise and disciplined commercial ownership.

Accountabilities

• Development of strategic direction for relationship management, including the implementation of up to date methodologies and processes.
• Management of relationship management initiatives, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness.  .
• Relationship management of relationship management stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services.
• Development and implementation of policies and procedures for relationship management.
• Management of relationship management risk, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the bank’s relationship management and compliance functions.  .
• Monitoring the financial performance of relationship management, including revenue, profitability, and cost control.
• Conducting thorough market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities.

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Key Accountabilities

• Own sector portfolio performance, including revenue growth, manage capital, ROTE, CTI/returns, client advocacy, profitability and sustainable franchise growth.
• profitability, client advocacy, risk-adjusted returns and sustainable franchise value.

• Develop deep expertise across manufacturing, engineering, transport, logistics, freight, warehousing, distribution, fleet operations and associated industrial services.

• Use insight into capital intensity, investment cycles, supply chains, trade flows, automation, digitisation and regulation to shape client strategies.

• Originate and deliver opportunities across lending, deposits, working capital, cash management, payments, trade, FX and asset investment.

• Build robust client and acquisition plans, maintain a well-governed pipeline and mobilise Product, Risk and Coverage partners at the right time.

• Represent Barclays externally with trade bodies, advisers, intermediaries, regional networks and sector events.

• Bring market intelligence into proposition development, pricing, risk appetite and strategic planning.

• Lead colleagues through the LEAD behaviours and build sector capability across the wider franchise.

• Regulatory engagement: Balance growth, risk, regulation and compliance.

• Stakeholder management: Build relationships that remove blockers and enable delivery.

Experience & Skills:

Experience

• Experience in building our target operating models and broader sector propositions to drive the go to market strategy.

• Significant relationship banking, corporate finance or commercial leadership experience with complex business clients.

• Demonstrable experience in one or more MTL sub-sectors and a strong understanding of asset-intensive and internationally connected business models.

• Track record of delivering material revenue growth, portfolio profitability and high-quality client outcomes.

• Experience leading complex credit, investment, working-capital, trade or FX-led client solutions.

• Established external network across industry bodies, advisers, investors, intermediaries or centers of influence.

Skills & Competencies

• Deep sector judgement and the ability to convert market trends into commercially relevant client insight.
• Strong P&L, portfolio, pipeline and performance management.
• Advanced relationship leadership, origination, negotiation and influencing skills.
• Sound credit and risk judgement across complex structures and investment cycles.
• Visible external leadership, executive communication and thought leadership.
• Enterprise collaboration and the ability to coordinate Product, Risk, Coverage and specialist teams.