Investment Operations Senior Analyst

We’re looking for an Investment Operations Specialist to join our Insurance Operations team at MBPS. In this role, you are expected to handle clients' accounts including but not limited to account set up & maintenance, deposits, withdrawal requests that are received through signed paperwork, email, and fax, which are then processed and entered in the system.

Position Responsibilities:

• Ensure timely and accurate settlement of private placement, private debt, private equity, and alternative investment transactions.
• Coordinate with custodians, investment teams, and external counterparties to support seamless transaction processing and minimize service disruptions.
• Process cash movements, security transfers, income allocations, and related transactions in accordance with contractual agreements and established procedures.
• Monitor payment schedules, investigate discrepancies, and ensure accurate posting of income, redemptions, and adjustments.
• Maintain strong operational controls, support SOX compliance requirements, and assist with internal and external audit activities.
• Analyze operational processes and recommend improvements to enhance efficiency, risk management, and client service delivery.
• Manage multiple priorities in a fast-paced environment while meeting critical deadlines and evolving business requirements.
• Provide knowledge sharing, training, and functional support to team members while contributing to continuous learning initiatives.

Required Qualifications:

• 3-5 years of experience in investment operations, private placements, alternative investments, or other complex asset classes.
• 3+ years of experience processing investment transactions, reconciliations, settlements, and cash management activities.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Strong understanding of private debt, private equity, settlement processes, and investment operational controls.
• Amenable for fixed night shift

Preferred Qualifications:

• Experience supporting private debt, private equity, alternative investments, or custody operations.
• Knowledge of SOX controls, audit support activities, and regulatory compliance requirements.
• Experience working with global stakeholders, custodians, investment managers, and external counterparties.
• Strong analytical and problem-solving skills with the ability to resolve complex operational issues.
• Professional certifications such as CFA, CPA, or progress toward obtaining an industry-recognized designation are an asset.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Hybrid