Manager, Financial Crime Innovationnew

About the role

This is an exciting opportunity to step into a newly created role where financial crime, data, technology and innovation come together to make a real impact.

As our Manager, Financial Crime Innovation, you’ll help shape and progress BOQ Group’s financial crime innovation agenda across key areas including transaction monitoring, customer risk assessment, screening, fraud, scams and related financial crime controls. This role has been created to help solve some of the more complex challenges sitting across financial crime, including increasing workloads, operational efficiency, detection effectiveness and the opportunity to move towards smarter, more sustainable ways of working.

This is an individual contributor role, but one with real influence. Rather than sitting within one vertical team, you’ll work horizontally across the business, partnering with teams across Financial Crime Operations, Fraud, Scams, Risk, Compliance, Technology, Data and other key business areas to drive uplift across the broader financial crime value chain.

A big part of this role will be using data-led thinking to improve how we detect, monitor and respond to financial crime risks. You’ll help review and optimise rules, scenarios, models and analytical frameworks, looking for ways to strengthen detection effectiveness, reduce false positives, improve operational efficiency and support better outcomes for customers.

You’ll also play a key role in helping BOQ Group move from more static, rules-based approaches towards more advanced capability across behavioural intelligence, automation, AI, machine learning and predictive analytics. This could include supporting proof-of-concepts, pilot activity, vendor assessments, detection optimisation, capability uplift initiatives and broader transformation work.

We’re looking for someone who can bring fresh thinking to complex problems and help translate emerging technologies into practical, governed and sustainable outcomes. You’ll also play an important role in identifying emerging threats, typologies and regulatory developments across money laundering, terrorism financing, sanctions, fraud and scams.

About you

You – our preferred candidate is someone who brings experience across financial crime, fraud, risk analytics, data analytics or a related banking or financial services environment, with a strong understanding of AML/CTF, sanctions, fraud and scam risk management.

You’re someone who enjoys working through complex problems and using data, insights and emerging technology to improve business outcomes. You may have worked across transaction monitoring, customer risk assessment, screening, regulatory reporting, detection rules, scenario tuning, model optimisation, coverage assessments or financial crime analytics.

You’ll ideally bring around experience across analytics, financial crime, fraud or a similar environment, with exposure to predictive and detective analytics, machine learning, behavioral intelligence or emerging technology initiatives.

Strong SQL skills will be important, and experience with tools such as SAS Enterprise Guide, Power BI, Excel or VBA would be valuable. Experience with Python, automation, AI, machine learning or predictive analytics would also be highly regarded, particularly where you’ve used these in financial crime, fraud, risk or analytics environments.

You might also bring exposure to financial crime platforms such as NetReveal, Safer Payments, SAS or similar transaction monitoring, screening or case management systems.

You’ll be able to build strong relationships across Operations, Compliance, Risk, Audit, Technology and Data teams, and you’ll enjoy working with others to solve problems, improve processes and deliver sustainable change. We want someone confident working with senior stakeholders and comfortable translating technical or complex information into clear, practical recommendations.

If you’re passionate about financial crime risk management and excited by the opportunity to help shape smarter, more innovative ways of working, we’d love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.