Melbourne Risk & Compliance Manager VICnew

About the team

Worldline Service Australia (WSA) delivers end-to-end payment services and technology support to Worldline clients within the Australian market. Our team focuses on ensuring reliable payment processing, proactive service management, and a superior customer experience through robust operations, incident response, and continuous improvement.

  

Our Team

The Service Delivery function provides operational governance, customer engagement and IT Service Management capability for Worldline Service Australia. The team is responsible for ensuring payment services remain stable, resilient and continuously improving through effective operational processes, customer governance and service assurance.

 

Your mission

Integrate with the Worldline risk and compliance framework, implement and maintain the operational risk and compliance framework supporting Worldline Services Australia's service delivery obligations. The role embeds risk management practices, monitors compliance, coordinates audits, manages operational risk registers, supports governance forums and drives continual improvement across operational controls.