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Mortgage Closing Supervisor

Marine Credit Union (Marine CU) · Bank

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Position Summary:
Responsible for oversight of the loan closing and funding team.
 
Duties and Responsibilities:
  • Day-to-day supervision of the activities with the loan closing and funding areas.
  • Preparation of accurate loan closing packages for in-house and secondary market loans within required regulatory timelines.
  • Responsible for accurate loan fundings onto Marine Credit Union’s core system and balancing of various GL’s.
  • Maintaining efficient member service and relationships.
  • Plan and organize workload assignments of staff.
  • Conduct 1 on 1’s and team meetings in conjunction with the Mortgage Processing Manager.
  • Provide training and coaching to closing and funding team members.
  • Complete audit responses applicable to closing documents and funding findings.
  • Prepare and provide reporting as needed to Mortgage Processing Manager.
  • Provide Quality Control prior to closing and post-closing.
  • Ensure Final Title Policies are timely and accurate.
Knowledge, Skills, and Abilities:
  • Knowledge of credit union operations focused on mortgage lending.
  • Ability to provide critical feedback to all team members.
  • Ability to influence, educate, and connect team and members to technology.  
  • Knowledge of laws and regulations related to Credit Union operations policies and procedures.
  • Previous experience in customer service. 
  • Knowledge in Symitar, Salesforce, Encompass, and Synergy.
  • Knowledge of Fannie Mae and Freddie Mac requirements.
  • Leadership abilities including employee coaching and development for quality, performance, and results.
  • Strong organizational skills with the ability to manage workflow, staffing needs, projects, and departmental priorities.
  • Strong verbal and written communication skills.
 
Education and Experience:
  • College Degree in Business, Finance, Math, Accounting, or related field desired.
  • 5+ years of lending experience desired.
  • 3+ years of supervisor/management experience desired.
 
Physical Requirements (with or without accommodation): 
  • Long periods of sitting will occur regularly.
  • Occasional lifting and/or moving 15 lbs or less.
  • Use of a computer and telephone required.
  • Occasional bending, stooping, or crouching may be required.
 
This job description is not a complete statement of all duties and responsibilities comprising this position.
  • Lending Support

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