MORTGAGE LOANS PROCESSOR - MORTGAGE PRODUCTION - FIRSTBANK PR

MORTGAGE LOAN PROCESOR Job Summary: Responsible to organize, analyze and review all files for mortgage loans applications. Responsible to verify that all required documents are included on customer’s file and fulfill with loan requirements in order to support the underwriter for evaluation process. Keeps customer informed/updated on loan application status. Cumplies with score card . Essential Responsibilities: • Review/organize customer loan application file received from Marketing area. • Verify customer’s offer information given/provided by Marketing area. • Before deliver case to underwriter for evaluation, insure that documents required for loan application are included and corresponds to loan type requested. • On new customer application, responsible for mailing process of welcome notification. • Keeps updated/informed customer on loan evaluation process. • Customer credit report analysis/verification/interpretation, including payment history. If needed, additional information is required. • Performs/executes the following verifications to the concerning institutions: employment verification, income statement, banking balance account (DDA) . • Income Statement analysis. (income/expenses) • Appraisals analysis/revision. • Process Mortgage Ware system data entry. • Refers case to underwriter for final approval. • Keeps customer informed on loan application final decision. Inform customer on transaction relevant aspects as offer, monthly payments, left over or payment, or either re-negotiate terms/conditions of approvals. • Delivers approved cases to Closing Unit for final loan closing . • By phone or either mailing, f/up cases where documents are pending for delivery. • Receives telephone calls from either customers and providers. Criteria/Independence Judgment: Follows rules, methods, policies established and background of experience and knowledge. Supervisory Responsibilities: None. Impact of Errors: Process delay or mis-judgment could cause economic impact adverse to our Institution, as be charged by regulatory agencies or a legal suit. Competencies: (behavior, equipment use, etc.): Knowledge/experience on requirements and documents needed for the following loans: a)Mortgage FHA, VA Conventional/Conforming, Conventional Non-Conforming, Constructions. Analytic skills is a must. Experience/knowledge on general office work. Strong skills on verbal/written communications. Expertise on Microsoft Office, Internet, Mortgage Ware. Must be fully bilingual (Spanish/English) Interpersonal Communication: Continuous interaction/communication with customers, internal units within the Institution in order to complete necessary information/documents needed on evaluation/decision process for loan application. Physical/Mental Demands: As a rule, regular working hours with a pleasant environment. As an exception overtime work is required to accomplish with units goals. Visual accommodations are essentials Minimum Requirements: Assoc. Degree. Courses/Training : Mortgage area and three (3) years of experience on Mortgage Process unit (similar position) Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not indented to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER