Operations Officer - Corporate Accounts (Fixed Term Contract)

Job Description

• Manage corporate account applications, openings, and amendments within agreed SLAs and risk controls
• Handle insurance account setups, ensuring proper configuration of Policy Holder, EAM, and Operators
• Maintain accurate documentation and audit trails as per existing procedures
• Review and update departmental procedures in line with internal policies and regulatory changes
• Identify process improvements and support bank initiatives to achieve strategic objectives
• Handle customer queries and assist with audit-related activities
• Identify and report risk events through appropriate channels

Qualifications

• Strong understanding of back office operations in regulated banks, including AML/ATF requirements, EU Regulation, and banking privacy and data protection legislation
• Excellent verbal and written English; French and German considered an advantage
• Strong accuracy, attention to detail, and analytical skills
• Organisational skills with a flexible approach to work routines
• Self-motivated team player with strong communication skills

Additional Information

• A chance to work in a high-performing team in a collaborative environment.
• A comprehensive benefits package including annual performance bonus, occupational pension scheme, share plan, concierge services, 34.5 paid holidays, and more
• A great work environment in our offices located at Luxembourg’s Kirchberg financial district.
• Complementary fruit, tea and coffee
• Opportunities to develop your knowledge of financial products and markets including equities, funds, derivatives, cryptocurrencies and more