Product Ownernew

 

We are looking for a Product Owner (PO) for our Economic Crime Technology Programme. This is a critical role that will work within the Economic Crime CIO translating business strategy and demand into technical capability and requirements that will deliver our transformation aspirations and deliver brilliant outcomes for our customers and colleagues.

This role reports to the Lead Product Owner and is a key member of the Economic Crime Technology team helping to drive change and continually pushing for better. The PO is accountable for ensuring the ongoing alignment of the Platform outcomes to the Society Strategy and will be empowered to balance the roadmap of desired business outcomes with broader requirements from a Technology Strategy and IT run perspective, within the defined capacity/cost. They will support the strategic investment prioritisation process for the Economic Crime stream ensuring that initiatives in the backlog achieve business benefits aligned to the society strategy. The PO will also own and communicate the roadmap to key stakeholders ensuring a collaborative partnership approach to driving change.

The successful candidate will work within a team of Product Owners managing services across Fraud defences (e.g. Digital and Card fraud detection and prevention) and Financial Crime/Anti-Money Laundering controls (e.g. Customer Due Diligence and Screening).

The PO will be critical to the ongoing success of the Economic Crime Technology Programme ensuring that the roadmaps are delivered, and benefits realised.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

 

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. 

 

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
 
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

 

What you’ll be doing

 

On a day-to-day basis, the successful candidate will work across the Society to identify, translate and support the delivery of critical customer outcomes, ensuring business priorities are aligned with strategic objectives. Working in partnership with technical delivery teams, they will define, shape and execute roadmaps, demonstrating a strong "Get It Done" mindset and a focus on delivering measurable value. 

 

The role holder will be responsible for prioritising work within backlogs, assessing incoming demand and developing robust business cases to support value-driven decision making and prioritisation. They will continuously seek opportunities to improve ways of working, driving greater collaboration, efficiency and effectiveness across teams.

 

The role requires the ability to build strong relationships with senior stakeholders across the Society, translating strategic goals into tangible customer outcomes and technical deliverables. 

 

The successful candidate will be comfortable operating in a complex environment, balancing competing priorities while ensuring alignment between business needs, customer expectations and delivery objectives. Strong communication, influencing and stakeholder management skills will be essential to drive engagement, secure buy-in and deliver successful outcomes across multiple areas of the organisation.

 

About you

 

You will have:

 

• Ability to adapt thinking and make recommendations and decisions based on strong analytical skills and know how to shape strategy

• Have strong influencing skills to develop future roadmaps based on feasibility and viability

• Work in partnership with Delivery teams to manage team objectives and outcome related priorities

• Ability to effectively communicate priorities across different business areas 

• An understanding of products, services, or technology relative to Economic Crime platforms

• An understanding of society strategy and awareness of component parts to define objectives

 

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

 

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

 

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

 

The extras you’ll get

 

There are all sorts of employee benefits available at Nationwide, including:

 

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

  

 

Banking – but fairer, more rewarding, and for the good of society

 

We forge our own path at Nationwide.

 

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

 

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

 

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

 

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

 

 

What to do next

 

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

 

The hiring manager for this role is Alex Holland, and the main recruitment contact is Angela Darbar.