Quality Assurance, Monitoring and Testing Senior Managernew

• Build and maintain a centralized horizontal capability internally, to assess key trends across business units, including process risks, control weaknesses, remediation effectiveness, and generating actionable insights to support continuous improvement and risk reduction 

• Facilitate cross-functional engagement across teams to drive timely resolution of issues, remediation plans where appropriate and promote the sharing of best practices and lessons learned 

• Lead and facilitate detailed analysis of BAU issues and control failures, including root cause identification, stakeholder engagement, and development of sustainable corrective and preventive actions that are embedded within the processes 

• Support the identification, assessment, and analysis of control gaps and operational risks across teams, leveraging data analytics and relevant risk indicators to evaluate impact, identify patterns, and inform management actions 

• Act as a central coordination and oversight lead for issue management and remediation activities across teams, ensuring consistency of approach, alignment of priorities, and effective management of interdependencies 

• Deliver on relevant management reporting, thematic reviews, trend analysis, risks, recurring control weaknesses, remediation progress, and opportunities for process enhancement 

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Experiences, Skills and Exposure: 

• 15+ years of experience in banking operations, risk management, compliance, audit, or other control-related functions in the financial services industry 

• Proven experience in implementing sustainable solutions and improving processes 

• Understanding of compliance laws, rules, regulations, and best practices 

• Strong analytical skills to evaluate complex risk and control activities and processes. 

• Strong problem-solving and decision-making skills 

• Ability to manage multiple tasks and priorities.