SAP FI-AR Consultant/ Product Owner

Gurugram, India

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 5+ years of relevant AR and collections systems experience, including expert, hands-on knowledge of SAP S/4HANA Accounts Receivable: customer/business-partner master data, payment terms, reconciliation accounts, open items, dunning, credit management, disputes, collections, and cash application
• Deep understanding of customer invoices, debit and credit memos, incoming receipts, unapplied/on-account cash, overpayments, partial payments, residual items, payment differences and tolerances, refunds, write-offs, reversals, and clearing. Ability to explain and validate related debits and credits and impacts on customer balances, bank-clearing accounts, and the General Ledger
• Strong functional knowledge of electronic bank statements, automatic matching of incoming payments to open AR, posting and clearing rules, and exception investigation and reprocessing and Proven product ownership experience spanning product vision, roadmaps, product backlogs, prioritization, epics, user stories, and acceptance criteria. Strong business analysis and functional design skills, including preparing BRDs and FDDs and securing documented business approvals
• End-to-end Order-to-Cash understanding, from customer and contract/order data through billing, AR, collections, payments, refunds, reconciliation, and month-end close. Strong knowledge of AR aging, collections follow-up, disputes, allowances and bad debt, and AR subledger-to-General Ledger reconciliation
• Strong leadership through influence: independently facilitate decisions, challenge assumptions, resolve conflicting priorities, translate complex business needs into practical solutions, and drive cross-functional commitments to closure. Communicate progress, delays, and escalations clearly to business and technology stakeholders.
• Understanding of integrations between SAP S/4HANA AR, Sales and Distribution (SD), Financial Accounting/General Ledger (FI/GL), billing, banking interfaces, CRM platforms such as Salesforce, and middleware; ability to diagnose issues across process and system boundaries
• Demonstrated delivery experience across Agile/Scrum, Waterfall, and hybrid approaches, with disciplined adherence to the SDLC, testing, approvals, change management, and release controls. Working knowledge of SOX controls, audit support, and financial data integrity. Proficiency with Jira for backlog, ticket, SLA, dependency, and delivery tracking, and familiarity with service-management, documentation, collaboration, and process-mapping tools such as ServiceNow, Confluence, SharePoint, Teams, and Visio
• Proven ability to balance project delivery and BAU support, manage ticket aging and service commitments, investigate recurring issues, and maintain complete documentation, knowledge transfer, and operational coverage

Education

• Bachelor's degree in Finance, Accounting, Information Systems, Computer Science, Engineering, or equivalent experience
• Product Owner certification (CSPO or SAFe PO/PM) or SAP S/4HANA Finance certification is preferred

Responsibilities

• Serve as the functional lead and product owner for SAP S/4HANA Accounts Receivable, Cash Application, and Collections, driving requirements, design, delivery, and business-as-usual support across the Order-to-Cash lifecycle
• Maintain the product roadmap and backlog; drive prioritization with Finance process leads and the Technology Services Group, balancing business value, operational urgency, control requirements, dependencies, effort, and capacity; document agreed scope, sequencing, delivery commitments, and escalation decisions
• Gather and document business needs through Business Requirements Documents, Functional Design Documents, process flows, epics, user stories, and testable acceptance criteria; maintain traceability through development, testing, and release; obtain documented business approvals and coordinate required technical reviews
• Facilitate workshops with Finance, Collections, Cash Application, Sales Operations, Treasury, Tax, and the Technology Services Group to define current- and target-state processes, requirements, dependencies, and acceptance criteria; apply end-to-end Order-to-Cash understanding to assess impacts across adjacent domains
• Partner with the SAP Center of Excellence, solution architects, and delivery teams on functional designs for customer master data, invoicing, debit and credit memos, cash application, refunds, adjustments, reversals, clearing, disputes, dunning, collector worklists, and collections strategies and Independently investigate complex SAP AR and Cash Application issues across configuration, master data, accounting entries, and integrations; identify root causes and coordinate sustainable solutions with business and technology teams
• Lead functional delivery using Agile/Scrum, Waterfall, or hybrid approaches; lead System Integration Testing and User Acceptance Testing; validate end-to-end processing and accounting outcomes; coordinate defect triage; and oversee cutover, hypercare, and transition to ongoing support
• Ensure projects, enhancements, and production changes follow the Software Development Life Cycle, including required documentation, approvals, testing evidence, change controls, and support handover; support SOX control design, audit readiness, and financial data integrity
• Own oversight of in-scope Jira tickets from intake through validated closure; drive SLA adherence, intervene before breaches, and escalate at-risk or overdue items with business impact and a recovery plan. Maintain proactive communication with Finance process leads, the Business Systems Team, and the Technology Services Group on completed deliverables, milestones, risks, dependencies, delays, and decisions required; identify opportunities to apply automation and AI responsibly to collections and delivery workflows

About the Team
The Business Systems Team supports systems and processes across Order-to-Cash, Procure-to-Pay, and General Ledger. This role serves specifically as the hands-on functional lead and product owner for SAP S/4HANA Accounts Receivable, Cash Application, and Collections, partnering with Finance process leads and the Technology Services Group to lead requirements and functional design, drive prioritization and delivery, strengthen controls, and maintain project, enhancement, and business-as-usual support coverage. The team collaborates with adjacent process owners on cross-domain dependencies and integration impacts. This is a one-year contract position based in India, with the potential to transition to a permanent role; the role requires flexibility to work business hours aligned with either EMEA or the United States based on business needs.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.