Senior Analyst - Control Management - Risk ID & Assessment - US Consumer Global Diningnew

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The objective of the Global Dining Control Management Risk ID & Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.

This team is looking for a Senior Analyst of Risk ID & Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.

Role Responsibilities:

• Assist in additional identification of risks throughout business processes and systems (along with business process owners)

• Assess Operational Risk implications for new and existing products, features, and services within new product approval and change management governance frameworks

• Facilitate US Consumer/Global Dining in their risk assessments performance (e.g. Risk and Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)

• Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events

• Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing

• Support thematic risk reporting (levels, trends, causes)

• Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)

• Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product
   

Governance Duties (NPG):

• Support risk management practices within the business

• Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring

• Maintain risk profiles and an updated risk register(s)

• Support sharing insights, better practices, themes, etc. across the enterprise