Senior Product Delivery Associate- Loan IQ
JPMorgan Chase (JPMC) · Other
- All Senior Product Delivery Associate jobs
- Newark, DE, United States
- Grade Associate
- Professional · Full time
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
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Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Strong analytical and problem-solving skills, with the ability to use data to identify issues, evaluate options, and support informed decision-making
- Demonstrated data literacy, including the ability to interpret product, operational, and delivery metrics and translate insights into actionable recommendations
- Ability to synthesize customer, stakeholder, and operational feedback into clear priorities and delivery actions
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Strong communication and stakeholder management skills, with the ability to influence across functions and levels
- Developed knowledge of the product development life cycle design thinking, and data analytics and experience supporting complex financial services, lending, loan servicing, or accounting platforms
- Experience working with highly integrated platforms involving real-time and batch interfaces, operational workflows, controls, and regulatory requirements
- Ability to apply strategic and systems-level thinking to evaluate product delivery impacts across business processes, technology platforms, customer experience and familiarity with automation, AI-enabled productivity tools, reporting dashboards, or analytics platforms used to improve delivery execution and operational performance
- Demonstrated ability to balance tactical execution with strategic product thinking, especially in complex, regulated, and technology-enabled environments
- Demonstrated learning agility—a track record of quickly ramping on new domains, tools, or technologies and applying them to deliver measurable outcomes
- Demonstrated ability to quickly learn, adopt, and apply new AI-enabled tools to improve productivity, quality, and decision-making in day-to-day work.
- Proven track record of translating evolving AI capabilities into practical workflows—using sound judgment, strong data literacy, and appropriate controls to ensure responsible use.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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