Small Business Account Manager

About HUB  
 
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.  
 
Why Choose HUB? 
 
Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. 
 
We are the perfect fit if you: 

• are seeking a progressive work environment at a rapidly growing organization 

• have a desire to help others protect their future 

• have an entrepreneurial spirit and are challenged by the opportunity to grow the business 

• are focused on learning and development to enhance your industry knowledge and expertise 

• are a self-starter willing to invest time and energy to learn the technical aspects of our business 

• believe in integrity and building success by developing relationships with others 

About us: 
 
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. 
 
Our team is growing, and we are looking for a "people person" who is passionate about working with customers. If you like managing your own clients and working with a team, this is the right fit for you. As the Commercial Lines Account Manager on our diversified team, you are responsible for servicing and retaining commercial lines insurance clients.  
 
In this role, you will: 

• Maintain a book of commercial accounts 

• Coordinate the processing of all commercial lines new and renewal business 

• Work with producers to maintain synergy with HUB International corporate goals, our carrier requirements, and the needs of our clients 

• Prepare quotations and prepare new client proposals 

• Complete new business applications; upload applications using the appropriate company automation system and see through to policy issue 

• Review all new policies for accuracy 

• Process endorsements and renewals through communication/interfacing with clients and companies 

• Process invoices and credits for agency billed business 

• Process cancellations according to procedure manual 

• Pursue professional studies and maintain familiarity with trends in the industry and new insurance products 

• Improve/refine professional skills through continuing education 

• Maintain account files in accordance with established procedures 

• Gather underwriting, pricing, and supporting data for preparation of submission 

• Generate applicable reports 

• Establish and maintain good working relationships with company sales representatives, service centers, and underwriting and claim representatives 

• Assist in training other employees 

What you offer us:  
 

• Current Property/Casualty Insurance License 

• 3 years of Commercial brokerage experience 

• High school diploma required, though college degree preferred 

• Understand and analyze insurance coverages, forms, and policies 

• Above average math skills 

• Strong written, oral, and phone communication skills 

• Organize, set, and maintain priorities 

• Basic knowledge/experience with an agency management system

• Strong working knowledge of Microsoft Office
   

What we offer you: 

• A rewarding job that helps local businesses in the community 

• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options 

• Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays) 

• A work/life balance because that’s important for all of us 

• Learn from the expertise of your coworkers 

• Growth- HUB is growing, and so can your career 

• Be part of a motivated team 

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $65,000.00 $80,000.00 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. 

This is a hybrid role, requiring four days per week in the office.

The posting end date is September 15, 2026. This may change depending on the volume of applicants.