Technical Delivery Manager, Customer and Credit Origination

Company: 6255 UOB Innovation Hub 2 Sdn Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About The Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.

 

As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

 

Job Responsibilies

• Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

• Collaborate with the business users and Functional Business Analysts to elicit end-to-end business process, functional, data and interface requirements.

• Reviews high level solution and working with cross functional team to provide cost estimates.

• Analyze the ‘to be’ process and perform gap analysis.

• Define and ensure traceability from functional specifications to business requirements.

• Responsible to create technical design.

• Collaborate with Solution Architect to get guidance for Technical Design.

• Ensure technical design adheres to architectural roadmap, development practices, and security requirements.

• In case of vendor implementation:

• Review functional specification written by vendor.

• Ensure vendor resources create technical design document.

• Review technical design document written by vendor.

• Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

• Collaborate with Production Support team to establish IT operations procedures and document as part of Tech Design.

• Coordinate execution of threat modelling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

• Ensure defect or issue raise are routed to the correct team for troubleshooting, analysis or fix.

• Provide input to impact assessment and estimation for Project Change Request.

• Work with Test Manager to review test plan and functional test scope.

• Review test cases to ensure the test cases covered all the in scope requirement.

• Provide SIT and UAT test support. Perform first level analysis on all the defect or issue raise before routed to the correct team for further troubleshooting, analysis or fix.

• Manage the function validation support during UAT phases to ensure that requirement exit criteria are met correctly.

• Facilitates/Provides “Train-the-Trainer” on application enhancements.

• Manage, address, and resolve functional issues that arise in a timely manner, ensuring necessary escalation and communication to all stakeholders.

Job Requirements

The ideal candidate will be a dependable and resourceful technology management professional who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential.

• Bachelor's Degree in Computer Science, Engineering or similar domain related professional/technical qualification will be advantageous although not mandatory.

• More than 10 years’ experience in developing and delivering global/regional IT capabilities for a multi-national/regional company.

• More than 5 years of leadership experience in managing IT delivery teams.

• Experience in banking or financial services processes, particularly Wealth Management, CRM or Credit Origination lifecycle

• Experience in stakeholder management to align business and technical team

• Experience in implementing large-scale, highly available applications or other large project implementation.

• Proven result-oriented person with a focus on delivery.

• Good understanding and experience in software development cycle.

• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders.

• Good problem solving, analytical, synthesis, system thinking and solutioning skills.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference