Technology Operations Engineer Inew

Technology Operations Engineer I 

This role is ideal for an early-career systems Engineer with 1–2 years of hands-on Linux exposure and system monitoring experience looking to master complex application workflows and expand into enterprise cloud platforms.

Role:

• Monitor all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units;
• Remediate systems & application issues in these environments;
• Escalate in a timely manner following guidelines developed within the dept, to appropriate next level of support;
• Accurately report incidents to management

Principal Accountabilities:

• Learn and execute triage, escalation protocol and recovery procedures per application/business area
• Utilize monitoring systems and company tools to ensure system stability at all times and ensures all incidents are acknowledged in a timely and efficient manner
• Learn specific application flows and general functionality by application
• Document timeline of events for incident reporting and post mortem

Other qualities we are interested in:

• Basic proven Linux knowledge
• Proven ability to multi-task and prioritise, especially in critical and high-pressure scenarios
• Established communication pattern/experience with internal and external customers; regional, local, in-person and/or virtual
• Cloud based platform experience (GCP, AWS) a bonus.

Company Benefits:

• Bonus Programme

• Equity Programme

• Employee Stock Purchase Plan (ESPP)

• Private Medical and Dental coverage

• Mental Health Benefit Programme

• Group Pension Plan

• Income Protection

• Life Assurance

• Cycle To Work

• EV Car Benefit Scheme

• Gym Membership

• Family Leave

• Education Assistance – MBA/Advanced Degree/Bachelor Degree

• Ongoing Employee Development Training/Certification

• Hybrid Working

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CME Group: Where Futures are Made

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