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Compliance Specialist (Tier 1)new

First West Credit Union · Bank

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We are currently seeking a Compliance Specialist (Tier 1) to join our team.

The Compliance Specialist (Tier 1) is accountable for daily and monthly Tier 1 supervision of mutual fund registered advisors. Serving in a dual capacity for the Credit Union and Aviso Wealth, this role ensures that all mutual fund activities comply with internal policies as well as external regulatory requirements set by Aviso Wealth (AW-MFD), the Canadian Investment Regulatory Organization (CIRO), and the BC Securities Commission (BCSC). The Specialist upholds established compliance programs and fosters ongoing compliance education, contributing to organizational growth while prioritizing risk mitigation and strict adherence to all applicable regulations.

Here’s what would be included as a part of your typical day

  1. Compliance: Performs daily and monthly Tier 1 reviews of advisor trading activity, and approval of all account documents (e.g., NAAF, KYC updates, Trading Authorization) within prescribed timelines, ensuring compliance with CIRO MFD Policy 2 minimum standards for supervision. Communicates regulatory, procedural, and dealer-driven changes to assigned registered representatives. Handles and escalates client complaints, compliance queries, contributes to compliance training, and supports continuous education initiatives. 
  2. Collaboration & Business Delivery: Acts as a primary contact for an assigned group of advisors regarding compliance matters, supporting daily inquiries and follow-up documentation. Works collaboratively with others with the common goal of driving positive results. Assists advisors in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. Delivers feedback to performance leaders based on the in-depth understanding of their assigned team members. 
  3. Reporting: Handles and tracks compliance issues as identified, through to resolution and/or appropriate escalation. Maintains accurate and complete issue management logs and provides reporting to Aviso Wealth Tier 2 compliance. 
  4. Risk Management: Ensures all First West, Aviso Wealth, and securities regulatory procedures are followed by registered employees. Maintains compliance standards to consistently achieve annual "green" audits and reviews. Monitors advisor activities for outside business activities, personal financial dealings with clients, and potential red flags in assigned branches.
  5. Change Management & Projects: Supports compliance-related projects, initiatives, and strategic objectives in partnership with wealth management leadership. Collaborates with internal and external stakeholders to maximize operational efficiency and compliance effectiveness. Stays abreast of regulatory changes and support advisors with ongoing compliance education and training. 

Required Skills, Experience & Qualifications

  • Minimum 3-5 years of experience in financial services, with relevant background in sales, training, administration & securities regulations.
  • College, Trade or Tech School Diploma (2 years) in related discipline required
  • Eligibility to be registered as a Branch Manager with CIRO MFD.
  • Experience as Branch Compliance Manager, Compliance Officer, or Advisor in an IIROC/MFDA environment.
  • High level of product knowledge, securities industry rules and regulations.
  • Demonstrates the capability to work independently while also contributing effectively within a team setting.
  • Exhibits strong interpersonal and communication abilities, both in verbal and written formats.
  • Displays proven organizational skills with a track record of managing multiple responsibilities and consistently meeting deadlines.
  • Possesses expertise in conflict resolution, influencing outcomes, and fostering consensus.
  • Upholds high standards of conduct, compliance, and risk management.
  • Commitment to ongoing self-development and keeping current with industry trends and regulatory requirements.
  • Proficient with computer software applications e.g. MS Office (Teams, Outlook, Word, Excel); experience with Broadridge Dataphile is an asset.
  • Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have: 

  • Mental health coverage and resources 
  • Customizable health benefits, as well as topped-up parental leave 
  • Performance-based compensation, employee banking advantages and group RRSP matching 
  • Vacation time and flexible work arrangements to support your lifestyle 

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices. 

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity! 

 

 Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check. 

 

Diversity, Equity, Inclusion & Belonging

At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.  

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

 If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement. 

Your individuality is welcome here. 

About Us 

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on Tru Cooperative Bank. 

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.


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