Dealership Service Advisor - Dave Smith Motors Inc.new

Job Description

• Coordinate service appointments and welcome customers professionally.
• Develop accurate repair estimates and establish realistic completion timelines.
• Communicate repair progress, cost changes, and service recommendations.
• Advise customers on vehicle maintenance and manufacturer-recommended services.
• Deliver exceptional customer satisfaction while meeting productivity goals.
• Ensure compliance with all safety, environmental, and regulatory standards.

Qualifications

Required Qualifications

• Strong communication and customer service skills
• Automotive knowledge and/or dealership experience
• Professional appearance and work ethic
• Work authorization and valid driver's license
• Ability to pass pre-employment screenings
• Commitment to safe work practices and company policies

Preferred Qualifications

• ASE certification
• Previous dealership experience
• Sales experience

Additional Information

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

All your information will be kept confidential according to EEO guidelines.