Operations Executive - Fees - 12 Month FTC new

Job Description

What will you be doing?

We're seeking a talented individual to join our Fees team in Liverpool on a 12 month FTC, which is responsible for all aspects of Account Opening and Maintenance, primarily in Fees administration, helping out on Account Opening, Static Data, Internal account reconciliations etc.

This is a hybrid working role with an expectation to be in the office 3 days per week. 

As an Operations Executive, your responsibilities will include among others:

• Fees responsibilities: e.g. maintaining fee static data on various systems, loading fee rates onto new accounts, processing fee debits, refunds and reversals; validate fee documentation; provide fee guidance to branches: man mailbox: answers calls regarding fees; liaising with platform providers and Finance; assist the team with ongoing fee projects etc.
• Help out teams within the same stream and departments as and when required (training provided)
• Adopt a high-quality culture to minimise error, ensuring quality service levels and high standards are delivered. High levels of Accuracy and ability to work within tight deadlines are essential.
• Ability to liaise effectively and constructively with internal and external companies and provide assistance to their queries

Qualifications

To be successful in this role, you should:

• Mathematics, Economics, Finance or similar background with a passion for numbers. 
• Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel.
• Strong Interpersonal skills are essential, with the ability to communicate well both written and verbally to various, including senior audiences.
• Demonstrate ability to understand and summarise complex information in a professional and concise manner, with high levels of accuracy and attention to detail.
• Ability to solve problems quickly, organise workloads effectively and meet tight deadlines.
• Responding to queries from both internal and external parties in a timely manner and providing a high level of customer service both internally and externally.

Desired:

• Experience gained within a financial services institution especially in Operations is advantageous but not essential.
• Relevant professional qualifications e.g. CISI Investment Operations Certificate / CII Certificate in Financial Services / CII Diploma in Regulated Financial Planning, desirable but not essential

Additional Information

As a colleague here at Evelyn Partners you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.