Senior Manager, Specialized Programs & Client Strategiesnew

 

 

 

Requisition ID: 270302 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Purpose:

The Manager, Digital Platforms supports the development, evolution, and delivery of iTRADE's digital platform strategy and client experience roadmap. The role is accountable for translating strategic priorities into defined client journeys, execution plans, and decision-ready recommendations that support both near-term delivery and long-term platform modernization. The role works across a portfolio of digital initiatives aimed at enhancing client acquisition, engagement, investing experiences, and ongoing relationship growth.

This role reports into the Senior Manager, Business Transformation and operates in a fast-paced, agile environment. It requires strong analytical and delivery capabilities, sound judgment, and the ability to work across cross-functional teams to drive prioritized outcomes with minimal supervision.

This role operates in a fast paced, agile environment and requires strong delivery leadership, sound judgment, and the ability to align cross functional stakeholders across iTRADE, Wealth, and Retail to deliver measurable outcomes with minimal supervision.

 

Major Accountabilities:

 

Digital Platform Strategy, Roadmap, and Delivery:

• Support the development and execution of iTRADE's digital platform roadmap, informed by client needs, business priorities, competitive trends, and strategic objectives.
• Translate strategic direction into defined clientjourneys, capability roadmaps, business requirements, and execution plans. Support the delivery of digital initiatives across the client lifecycle, including onboarding, account servicing, trading, portfolio management, engagement, and guidance experiences.
• Lead the assessment, prioritization, and development of new platform capabilities that improve client experience, drive engagement, and support business growth.
• Support the evolution of guided investing and hybrid advice capabilities as part of the broader digital platform strategy.
• Ensure solutions are scalable and aligned with future opportunities across Wealth, Retail Banking, and enterprise platforms.
  
  

Cross Functional Execution & Enablement:

• Partner with Digital, Technology, Data, Operations, Risk, Compliance, Marketing, and Wealth teams to ensure strategic intent is reflected in experience design and delivery priorities.
• Support cross-functional squads by identifying risks, dependencies, trade-offs, and execution considerations across scope, timing, and investment.
• Develop business cases, requirements, and recommendations to support investment decisions and roadmap prioritization.
• Evaluate build-versus-buy opportunities, vendor solutions, and emerging industry capabilities to support platform evolution.
• Coordinate stakeholder alignment and support delivery of initiatives from concept through implementation.
  
  

Performance Measurement, Governance & Continuous Improvement:

• Support the development of success metrics across adoption, engagement, conversion, and retention.
• Prepare executive‑ready materials, including journey artifacts, strategy decks, and progress updates.
• Use insights and performance data to inform refinements to journeys and roadmap recommendations.
• Contributes to a high‑performance environment and an inclusive work environment.
  
  

Risk Management:

• Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 

Education and Work Experience:

• Bachelor’s degree in Business, Finance, Economics, or related field.
• 3–6 years of experience in strategy, product, consulting, or financial services roles.
• Experience supporting digital investing, wealth, or client‑facing financial products is an asset.
• Strong analytical, communication, and stakeholder management skills.
• iTRADE is a leading Online Brokerage in Canada that provides DIY investors with a fully digital platform for investing in a wide range of market-linked instrument. iTRADE offers its clients four digital trading platforms across web and mobile and has a broad shelf that includes more commission-free ETFs than any other bank brokerage. iTRADE is rapidly growing, digital business with plans to expand its client base materially through an aggressive 5yr growth strategy.

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.