Sr Manager, Financial and Strategy Communications

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Senior Manager, Financial & Strategy Communications plays a critical role in shaping how PayPal communicates its financial performance, corporate strategy and long-term value creation story to key external audiences.

This role leads and supports high-priority communications spanning quarterly earnings, investor relations, corporate media relations, M&A, strategic partnerships, corporate development and other significant company developments. The Senior Manager serves as a strategic communications partner to leaders across Corporate Affairs, Finance & Operations, Investor Relations, Strategy, Partnerships and Corporate Development, and other functions, translating complex financial and business information into clear, compelling narratives.

Job Description:

Essential Responsibilities:

• Lead complex communication projects and campaigns, ensuring alignment with business objectives.
• Develop and execute advanced communication strategies to enhance brand visibility and reputation.
• Collaborate with senior leadership to identify communication opportunities and challenges.
• Implement best practices for communication management and reporting.
• Ensure compliance with relevant regulations and standards in all communication efforts.
• Provide mentorship and technical guidance to the communications team.

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Key Responsibilities

 

Financial & Earnings Communications

• Develop and execute communications strategies for quarterly earnings and other significant financial milestones.
• Partner closely with Investor Relations, Finance & Operations, Legal and senior leadership to develop earnings messaging, executive materials, Q&A and external communications.
• Translate complex financial results, business drivers and performance trends into clear narratives for media and other external stakeholders.
• Support communications around key corporate disclosures, including SEC filings and other financial announcements.
• Monitor investor, analyst and media narratives to identify emerging questions, opportunities and reputational risks.

 

Corporate Strategy, Partnerships and Corporate Development

• Develop communications strategies and messaging that articulate PayPal’s corporate strategy, business priorities and progress against long-term objectives.
• Lead or support communications for M&A, divestitures, strategic investments, partnerships and other corporate development activity.
• Partner closely with Strategy, Partnerships and Corporate Development, Investor Relations, Finance & Operations, Legal and business leaders on communications for complex or highly sensitive initiatives.
• Anticipate stakeholder questions and develop messaging, Q&A, scenario plans and communications approaches for significant corporate developments.
• Ensure individual announcements and milestones reinforce PayPal’s broader corporate narrative and value creation story.

 

Corporate Media Relations

• Build and maintain relationships with influential business, financial and technology media.
• Serve as a company spokesperson, as appropriate, and provide informed background briefings on PayPal’s strategy, financial performance and corporate developments.
• Identify opportunities to proactively advance PayPal’s corporate narrative and business strategy through earned media.
• Develop messaging for emerging business priorities, industry trends, and high-profile or sensitive ("hot topic") issues.
• Create messaging frameworks, FAQs, and executive talking points that enable consistent communications across the enterprise.
• Prepare executives for media interviews and other high-profile external engagements, including briefing materials, talking points and Q&A.

 

Corporate Awards & Recognition

• Develop and manage the company's enterprise awards strategy.
• Identify opportunities that align with strategic business priorities and employer and objectives.
• Lead cross-functional submission development from nomination through recognition while measuring program impact.
• Track ROI and reputational impact of award wins to inform future strategy.

 

Strategic Counsel & Cross-Functional Leadership

• Serve as a trusted communications advisor to senior leaders across Finance & Operations, Investor Relations, Strategy, Partnerships and Corporate Development, and other functions.
• Lead communications projects of diverse scope and complexity, determining the appropriate strategy, approach and processes for new or special assignments.
• Provide communications counsel on complex, sensitive or rapidly evolving business issues.
• Drive alignment across communications and business teams on messaging, sequencing and stakeholder engagement.
• Identify and implement opportunities to improve communications processes, planning and coordination across global teams.
• Lead special projects and other high-priority corporate communications initiatives as needed.

 

Qualifications

• 8+ years of experience in corporate communications, financial communications, public relations or a related field, with financial communications experience strongly preferred.
• Strong financial literacy and demonstrated ability to understand financial statements, earnings results, business performance and corporate strategy.
• Experience supporting earnings, investor relations, M&A, strategic partnerships or other significant corporate transactions and announcements.
• Strong understanding of business and financial media.
• Exceptional writing and editing skills, with the ability to translate complex or technical information into clear, compelling communications.
• Demonstrated ability to counsel senior executives and work effectively with Finance & Operations, Investor Relations, Legal and other senior stakeholders.
• Excellent judgment and discretion, particularly when handling market-sensitive and confidential information.
• Ability to anticipate issues, solve complex problems and operate effectively amid ambiguity and changing priorities.
• Strong project management skills with the ability to lead multiple high-priority workstreams simultaneously.
• Collaborative, adaptable and comfortable operating in a fast-paced, highly matrixed global organization.

 

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:


Primary Location | Pay Range:

New York City, New York: ($129,500.00 - $191,950.00 Annually)


Additional Location(s) | Pay Range:

No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.