Senior Administrator | Investor Servicesnew

Job Description

Purpose of the Job 

Join Ocorian's Investor Services team and play a vital role in supporting a diverse portfolio of fund clients. This is an excellent opportunity to build your expertise across investor onboarding, transactions, reporting and regulatory processes while working with clients, investors and colleagues in a collaborative international environment. You'll gain broad exposure to fund operations, take ownership of key deliverables and contribute to delivering an exceptional investor experience.

Main Responsibilities 

• Support the onboarding of investors, working closely with internal teams to ensure a smooth and efficient onboarding experience.
• Maintain accurate investor records, shareholder registers and data within internal systems, ensuring information remains complete and up to date.
• Process investor transactions, including subscriptions, redemptions, transfers and other capital activities with a high degree of accuracy.
• Coordinate investor reporting, distributions and communications, ensuring deliverables are completed within agreed timelines and quality standards.
• Collaborate with Accounting and other internal teams to support capital calls, distributions and broader investor servicing activities.
• Monitor and maintain FATCA/CRS documentation and investor information in line with applicable regulatory requirements.
• Build strong relationships with clients and investors, acting as a key point of contact for investor-related queries within your area of responsibility.
• Identify potential risks, ensure compliance with internal policies and regulatory requirements, and escalate matters appropriately when necessary.

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Qualifications

Knowledge, Skills and Experience 

• Degree in Business Administration, Finance or a related discipline; ACAMS, ICSA or ACCA qualification (full or partial) would be advantageous.
• Strong communication and interpersonal skills, with the ability to build effective relationships with clients, investors and colleagues at all levels.
• Well-organised and detail-oriented, with the ability to manage multiple priorities, work accurately and meet deadlines in a fast-paced environment.
• Proactive and solutions-focused, with the confidence to work independently while contributing positively to a collaborative team culture.
• A positive, adaptable and enthusiastic approach, with a willingness to learn, grow and support junior team members where required.
• Strong professional judgement, integrity and commitment to delivering high-quality service while adhering to regulatory and company standards.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
• We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
• We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
• We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.